A 99.9% Server Uptime
Our cloud hosting system is based on a steady, topflight hardware architecture and a strongly tweaked variation of Linux. So, irrespective of what your website is, or how many website visitors you’ve got, or even in case there’s a denial–of–service assault, our web hosting servers will stay up and your web sites will stay online.
All cloud hosting services plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee remains unchanged.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it is very important to also set up your own network infrastructure. This is the reason why we set up a custom–configured internal network in each one of our data centers. Relying on first–rate Juniper switches and routers, our internal network allows for shockingly fast data transfer rates and is also completely redundant.
Therefore, you can enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, no matter which hosting package you’ve picked.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your cash at risk, you can’t feel really secure. This is exactly why, with all our cloud hosting packages we offer a 30–day money–back guarantee. If you don’t feel pleased with our web hosting service or in case you need to use a bit more powerful web hosting solution, like a VPS web hosting services or even a Linux dedicated hosting services – we’ll give you a full refund, without secret fees or reimbursement taxes.
24/7 Technical Support
We have mindfully handpicked each individual member of our 24x7 support team to make certain that we can provide the best customer care service that you can get. Each of our tech support engineers has many years of experience dealing with web hosting accounts behind his back, so they know what they are doing. Besides, they are at your disposal 24x7x365 – you will be able to contact them at any moment and they will reply ASAP.
Their average ticket response time is less than 20 minutes, whilst with many other hosting companies you have to wait for days. And we also offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be replied to in less than sixty minutes.