Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help Center incorporated into your Web Hosting Control Panel offers a collection of help articles and regularly asked questions. Aimed towards resolving any common issue that you could stumble upon, they are contributed by our support team of skillful technicians.

  • Top quality support service

  • How–To Videos

  • For users who would rather find out how to rectify a commonly encountered problem by watching an instructional video clip, we’ve added a selection of video tutorials to our Web Hosting Control Panel. All the tutorial video clips are short and simple to follow. They offer you step–by–step presentations of different site management actions.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock help desk support service and a 1–hour support ticket response time guarantee. Our well–trained tech support engineers will be online 7 days a week to answer your questions and to deal with any issue that you may possibly come across. Just submit a customer service request from the Help Center section and we’ll respond extremely quickly.