1 hour ticket response
We are specialized in giving a fast and accurate reply to each tech support ticket sent by a customer. Our skillful help desk team members will examine your question and will think of the most efficient option. We offer a 1–hour response time guarantee for all tech support tickets. In reality, our average client support ticket response time has proved to be twenty minutes.
An Excellent Customer Service
Each member of our client support staff has lots of years of experience in the cloud hosting services sphere and most of them have been with us for at least 5 years. They are all ready to answer all your inquiries in the most professional way possible.
An Intuitive Help Section
To help you find a quick hint on how to use a specific service, we have incorporated a really intuitive Help Center section in your Web Hosting Control Panel. You can browse through a rich collection of web hosting account management articles and website administration articles, have a look at the F.A.Q. library or check out our instructional video tutorials.