When your web hosting supplier supplies live chat support, you'll be able to talk with a representative in real-time and find out helpful information or get an issue resolved in a timely manner. The main advantage of using chat instead of calling to talk to a live person is that you'll need only a computer with web access, which means that you will not pay any fees when you are in a different country or state. In addition, it'll be simpler to copy and paste data like domains, usernames or error messages in other words details that are sometimes hard to share with the other side on the phone. The live chat is also a quicker option to contact your website hosting provider's support team as compared to using a ticketing system. Last, but not least, in the event that some situation needs a little more time to be taken care of, you're able to do something else entirely while you wait for assistance on the live chat, so that you will not lose time - something that's not possible if you are on the telephone.
Live Chat Support in Cloud Hosting
As we believe that a great number of issues are usually resolved if you talk with a live person, we provide a live chat service for all of our potential and existing clients. The chat is available every day and our support agents will help you with a variety of questions and issues. If you are not our customer yet, you are able to learn more about our cloud hosting packages and the website hosting platform in general so as to make sure that your sites will operate properly on our servers. In case you already have an account and you've got some questions or you encounter any problems with any of our services, you can get in touch with us through our live chat and we can provide you with the necessary info or help you troubleshoot the issue. You'll need to open a support ticket for certain troubles that require longer time or the help of a system administrator, but for numerous common problems you will receive help on the spot.
Live Chat Support in Semi-dedicated Hosting
Using the live chat support service that we offer with our semi-dedicated hosting services, you can find the replies for any questions you may have or have lots of troubles taken care of rapidly. Our chat service is online each and every day, thus you'll be able to get in touch with an agent even on holidays and weekends. If you are not sure which package would be better for your web sites or if our leading-edge cloud hosting platform covers some system requirements, you can come on our live chat before you purchase anything. If you're an active customer, you're able to receive more info about account settings, billing issues along with various common technical problems you may have, let's say if you can't set up an e-mail account in a client on your personal computer. Our live chat will save you plenty of time regardless where you are or when you contact us.